Legal

Privacy Policy

How LOCUM911 collects, uses, stores and protects your personal information.

1. Our commitment

LOCUM911 handles personal information with care. Recruitment requires sensitive information — identity documents, qualifications, registration numbers and references — and we treat that information as confidential.

2. Information we collect

  • Identity and contact details: name, identity or passport number, telephone number, email and address.
  • Professional information: qualifications, professional council registration, curriculum vitae, employment history and references.
  • Placement information: availability, shift preferences, timesheets and assignment records.
  • Enquiry information: the content of forms, emails and messages you send us.
  • Technical information: basic, non-identifying data about how the website is used.

3. Why we collect it

  • To assess your suitability for positions and present you to client facilities.
  • To verify qualifications, registration and references.
  • To administer placements, timesheets and payment.
  • To assess applications for bursaries, learnerships and internships.
  • To respond to enquiries and provide the services you have requested.
  • To meet legal, regulatory and professional-body obligations.

4. Sharing your information

We share your information with client facilities considering you for a placement, with professional bodies and verification agencies for the purpose of confirming your credentials, and with service providers who assist us in operating our business under confidentiality obligations.

We do not sell your personal information.

5. Storage and security

Information is retained only as long as necessary for the purposes described above, or as required by law, and is protected by reasonable technical and organisational measures against loss, misuse and unauthorised access.

6. Your rights

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or outdated information.
  • Request deletion of your information where we are not required to retain it.
  • Withdraw consent to further processing, subject to any legal obligation.
  • Object to the use of your information for a particular purpose.

7. Cookies and website data

This website may use basic cookies or similar technology to operate correctly and to understand general usage patterns. You can control cookies through your browser settings.

8. Contact and complaints

To exercise any right described here, or to raise a privacy concern, email info@locum911.com or telephone +27 81 215 9792. We will acknowledge and respond to your request.